Looking for more information? Contact us!

Your question

If you cannot log in to your profile, or you are not yet a member:

Please note, if you're a member we'll be able to deal with your query more quickly if you first log in to your account.
If you're not yet a member, why not register for free now!

Are you a Meetic member?

Cancel

Meetic customer care

Have a question about the site? Click on one of the categories listed on the left or type your question into the quick search box to find the answer.

Safety and Security
  • Stay within the site to build up relationships over time, rather than giving out your phone number, personal email or instant messenger address. Get to know matches at your own pace.
  • Never send money to anyone you meet online. If someone asks you for money, block them and report their profile to our customer care team.
  • Always arrange dates in a public place with other people around. Tell friends or family where you’re going and when you’ll be back.